Corporate Culture
J.P. Mascaro, Sr.
(1917-1981)
The motto of our founder J. P.
Mascaro, Sr. is: “ If it’s service, it’s us! ”
This has been the guiding
principle of our organization for over 50 years. The customer is the
most important person in our
business. Our existence is dependent upon them. We cannot
meet the goals of our company if
we do not satisfy our customer’s needs first.
Our business mission is to
provide our customers
the highest level of service
within our industry. This
must be done in an efficient and
cost effective
manner in strict accordance with
governing laws
and regulations.
In order to accomplish our
mission, we must employ a plan. This plan
must be managed, evaluated, and
adjusted accordingly. There exists three
principal ingredients of our
business equation. They consist of superior
management, excellent personnel
and reliable machinery. We can attain
our goals only if all three of
these assets work in synchronization with
each other. Two out of three does
not equal success.
The employees are our greatest
asset. They must be united and cohesive
as a work force. To accomplish
this goal, we must select properly the
members of our team. They must be
oriented with our expectations. They
must be trained as necessary and
given the proper tools to do their job.
They must be supervised
consistently and fairly. They must receive
recognition when due and
disciplined when needed. A company that fails
to differentiate quality work
from inferior work cannot succeed.
Our company will focus first on
servicing our customers, second on
preserving our assets of people,
machinery and equipment. This will all be
done safely and productively in
accordance with governing laws and the
company’s goals. Adherence to the
above will assure a satisfied customer
base and a financially strong
company over the long term.